Terms of Service

By accessing or using WhisperBee (the "Service"), including the mobile application and web portal at whisperbee.app, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms should be read alongside our Privacy Policy, which describes how we handle your personal data.

You must be at least 16 years old to use the Service. By using WhisperBee, you represent that you are at least 16 years of age.

WhisperBee is a hands-free AI beekeeping assistant that provides:

• Voice-activated inspection logging with AI-powered transcription and structured data extraction
• Offline-first data storage that synchronizes when connectivity is available
• Hive management tools including treatment and harvest tracking
• AI-generated health assessments, action items, and hive briefings
• Anonymous community intelligence aggregated by geographic region

The Service is available as a mobile application for iOS and Android, and as a web portal at whisperbee.app.

To use WhisperBee, you must create an account by signing in with your Google or Apple account. You agree to:

• Provide accurate and complete information during registration
• Maintain the security of your account credentials
• Use only one account per person
• Notify us promptly at support@whisperbee.app if you suspect unauthorized access to your account

You are responsible for all activity that occurs under your account.

WhisperBee offers a free tier and paid subscription plans. The free tier includes core features for up to two hives and is available indefinitely.

For paid subscriptions:

• All paid subscriptions are managed through the web portal at whisperbee.app via Stripe. There are no in-app purchases on iOS or Android.
• Subscriptions renew automatically at the end of each billing cycle (monthly or annual) unless you cancel before the renewal date.
• You may cancel your subscription at any time through the Stripe Customer Portal. Cancellation takes effect at the end of the current billing period.
• Refunds are handled on a case-by-case basis. Contact us at support@whisperbee.app for refund requests.
• We will provide at least 30 days' notice before any price increases. Continued use after a price change constitutes acceptance of the new pricing.

By using WhisperBee's voice recording features, you consent to:

• The recording of your voice when you activate the recording function
• The transmission of audio recordings to third-party AI services (OpenAI for transcription, Anthropic for data extraction) for processing
• The storage of audio recordings in your account

You acknowledge and agree that:

• You will only record your own voice or the voices of individuals who have given their consent
• You will not use the recording feature to capture conversations of others without their knowledge and consent
• You are responsible for compliance with local recording consent laws in your jurisdiction

You may delete any voice recording from your account at any time. See our Privacy Policy for details on data retention and deletion.

You own your data. All hive data you create through WhisperBee -- including inspections, treatments, harvests, notes, and voice recordings -- remains your property.

By using the Service, you grant WhisperBee a limited, non-exclusive license to store, process, and transmit your data solely for the purpose of providing the Service to you. This license includes the right to process your data through third-party AI services as described in Section 6 and our Privacy Policy.

This license terminates when you delete your account. Upon deletion, all your data will be permanently removed in accordance with our Privacy Policy.

You may export your data at any time through the web portal. We support data portability and will not hold your data hostage.

WhisperBee offers optional community intelligence features that allow beekeepers to share anonymized observations within their geographic region. By participating in community features, you agree that:

• Your location data will be anonymized to an H3 hexagonal grid cell (approximately 36 km²) before being used in community aggregations
• You will provide accurate observations to the best of your knowledge
• You will not submit false, misleading, or malicious reports
• WhisperBee may moderate, remove, or restrict community data at its discretion to maintain data quality and user safety

Community data represents the observations of individual beekeepers and is not verified by WhisperBee. You should not rely solely on community data for critical management decisions.

You agree not to:

• Submit false or misleading community reports, inspection data, or other content
• Reverse-engineer, decompile, or disassemble any part of the Service
• Use automated tools, bots, or scrapers to access the Service, except through official APIs
• Attempt to circumvent subscription limits or access paid features without authorization
• Use the Service in any way that violates applicable laws or regulations
• Interfere with or disrupt the Service or servers connected to it
• Attempt to gain unauthorized access to other users' accounts or data

Violation of these terms may result in suspension or termination of your account.

The Service, including its software, design, text, graphics, logos, and other content (excluding user-generated data), is the property of WhisperBee and is protected by intellectual property laws.

As stated in Section 7, you retain full ownership of all hive data, voice recordings, and other content you create using the Service. WhisperBee claims no ownership over your data.

WhisperBee is designed as an offline-first application. Core features including voice recording, inspection logging, and hive management are available without an internet connection. Data synchronization, AI processing, and community features require connectivity.

We strive to provide reliable access to our online services but do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any feature of the Service at any time. For material changes that affect paid functionality, we will provide reasonable advance notice.

To the maximum extent permitted by applicable law:

• WhisperBee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
• WhisperBee shall not be liable for any losses related to beekeeping outcomes, including but not limited to: hive losses, bee mortality, colony collapse, crop damage, reduced honey yield, or any other agricultural outcome that may be influenced by AI-generated suggestions from the Service
• Our total liability for any claims arising from or related to the Service shall not exceed the total subscription fees you have paid to WhisperBee in the twelve (12) months preceding the claim

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

You agree to indemnify, defend, and hold harmless WhisperBee and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your use of the Service
• Any actions taken or not taken based on AI-generated suggestions from the Service
• Your violation of these Terms
• Your violation of any rights of another person or entity

By you: You may terminate your account at any time by requesting account deletion. Upon deletion, your data will be permanently removed in accordance with our Privacy Policy. If you have an active paid subscription, cancellation of the subscription should be done separately through the Stripe Customer Portal before deleting your account.

By WhisperBee: We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or if required by law. Where possible, we will provide notice and an opportunity to cure the violation before termination.

Sections 5 (AI Disclaimer), 7 (Data Ownership), 12 (Limitation of Liability), and 13 (Indemnification) survive termination of these Terms.

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice by email before the changes take effect and update the "Last updated" date at the top of this page.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you should stop using the Service and delete your account.

If you have questions about these Terms, please contact us:

Email: support@whisperbee.app